Today’s connected consumers demand a personal shopping experience that can only be met when sales associates are no longer tied to the cash register. iVend Mobile Point of Sale (mPOS) enables retailers to engage and transact with shoppers from anywhere on the store floor or remotely via any iOS or Android mobile device. With mobile access to all core point of sale and customer service functionality in-store staff can convert more sales without leaving the consumers side.
For retailers with limited floor space, pop-up shops or simply looking to evolve the customer experience and streamline the sales process, iVend mPOS serves the omnichannel retailer with an interactive, mobile point of sale system that combines personalised selling with enterprise-wide inventory visibility, real-time sales data, product availability, customer history, promotions, loyalty points, Buy Online, Pickup In-Store functionality and wireless payments.
Mobile point of sale (POS) software gives merchants POS functionality on iOS or Android devices. With mobile POS, you have the option to use tablets or other mobile devices in addition to traditional, terminal POS, to engineer efficient workflows and exceptional customer experiences. Moreover, for small format chains, mobile POS may be a practical cost-effective alternative to terminal POS. Mobile POS can equip you with all POS functionality you need, including checkout and payment, and leading mobile POS software also enables integration with your loyalty program, reporting and analytics, inventory management, CRM, and eCommerce platforms.
iVend mPOS gives in-store staff the ability to access product information, reviews, customer and inventory data, process payments, quickly answer shopper queries and, utilise loyalty program data to personalise offers and rewards.
Mobile POS gives merchants the agility to craft new types of customer experiences that can help win loyalty and increase conversions. With mobile POS, there is no need for sales associates to engage with customers only from behind a checkout counter. Mobile POS frees them to assist customers in the aisles, provide the answers to their questions at the point of decision, and even complete transactions so customers don’t have to wait in a line to make purchases.
Mobile POS is also easily scalable. As your business grows, you can simply add new mobile devices and new users to your POS software account in the cloud, and, almost instantly, you have a new checkout station, an additional return counter for the holiday season, an easy POS solution for your pop-up shop, or POS functionality outside at a sidewalk sale or at a community event.
iVend Retail helps retailers in a variety of verticals to deliver a better customer shopping experience. From running your stores, to ensuring your enterprise is activated using an omnichannel strategy, to daily sales reporting and powerful integrations – iVend Retail has the solutions you need and has an extensible codebase so you can easily add features specific to your industry.
Fashion & Apparel
Footwear
Sports & Outdoors
Electronics
Restaurants & Bars
Optical
Furniture & Decor
Health & Beauty
Wine & Liquor
Jewellery
Travel & Duty Free
Toys & Games
Hardware & DIY
Specialty
Supermarket & Grocery
Books & Gifts
Thrift Stores
Toyo Foods, Mexico
iVend Retail has allowed us to lay the foundations for a massive expansion of branches, guaranteeing reliable information for our final customer.
– Susana Arce, Innovation and Technology Manager
Virgin Mobile, Saudi Arabia
We were looking for a retail system with end-to-end management capabilities to efficiently run our store operations. iVend Retail addressed our needs perfectly. The Promotions tools in iVend Retail are exactly what Virgin Mobile Store needs. Now, all retail processes in our stores are integrated seamlessly.
– Russel Bacha, Information Technology Manager, Virgin Mobile KSA
Your sales associates will be much more effective at their jobs if they have information about customers and personalise service. With mobile POS, your employees can access data about past purchases, loyalty rewards program activity, online browsing histories, and even the items in online shopping carts, to help direct customers to the merchandise that they would find most enticing. Sales associates can also reference purchase history to make sure the customer is stocked up on the consumable items they need, to keep them informed of new items in a brand’s line, or to make relevant upsell or cross-sell suggestions.
Just how valuable mobile POS will be to your sales associates – and to your business – will depend on the data your employees can access with it. It’s a smart strategy to base retail technology on a digital platform to ensure all systems — including mobile POS, terminal POS, eCommerce, loyalty, digital passes, and reporting – share data and communicate with one another. It is also vital that your POS technology integrates with your enterprise resource planning (ERP) system, for seamless communication with inventory management and other back-office functions.
