iVend Loyalty

iVend Loyalty comes prepackaged with iVend Enterprise and can be deployed as a cloud service or as an in-house service. This enables transparency of data between iVend Loyalty and all other iVend modules.

iVend Loyalty offers flexible registration options that can be set at a global level.

The administrator can globally define the type of incentive a loyalty customer can accumulate on each transaction. The reward type can be either set as “Points” or “Currency”. These can later be redeemed by the customer in subsequent transactions.

iVend Loyalty is configured to operate in real-time mode. When connectivity is not available, it processes transactions locally and then synchronizes them when connectivity is restored.

iVend Loyalty offers a group membership option that allows a retailer to combine more than one card together into a single card group. This feature is useful in scenarios where the loyalty points of individual family or group members can be combined to extend the benefits to a higher level of loyalty membership.

iVend Loyalty sends notifications to customers on level achievements in the program, predefined events, special awards, etc. according to the rules of each program.

Retailers using iVend Loyalty and iVend eCommerce will be able to extend additional benefits to their customers by offering their loyalty customers a Product Catalogue on iVend eCommerce. The items mentioned in the product catalogue will be available to the loyalty customer for purchase by redeeming their loyalty points OR a combination of loyalty points and currency. To facilitate easy split of loyalty points and currency, a ‘slider’ will be provided that will help the customer decide how many loyalty points and how much currency will be required to purchase a particular item in the product catalogue.